Managed IT services · Coral Springs, FL
Nextek IT runs the IT for Coral Springs businesses — help desk, networks, cybersecurity, Microsoft 365, backup and phones — with a direct line to the person who owns your account.
Serving Coral Springs, Parkland, Coconut Creek, Margate, Tamarac and Boca Raton.
A real person reads this. No autoresponder sequence.
Local, not just localised
Coral Springs is about 24 square miles with roughly 134,000 residents, and its business base is more varied than most of Broward County. The city's 442-acre commerce park off the Sawgrass Expressway holds manufacturers, distributors and light industrial operations. The Sample Road and Coral Ridge Drive corridor is dense with medical, dental, insurance and professional offices. The city's own economic development office counts healthcare, financial services, logistics, professional business services and life sciences among the largest employers here.
That mix is the reason a single IT script does not work in this city. A dental group with three chairs and a server closet has different problems than a freight operation moving loads through the Sawgrass, and both have different problems than a wealth-management office that cannot afford a mailbox compromise. We scope support around how your business actually earns money, then hold the boring parts — patching, backups, passwords, licensing, vendor calls — so nobody in your office has to.
We are a South Florida company, working with businesses here since 2004, and we answer the phone in Eastern Time. When something needs hands on a keyboard, we go to the office instead of handing it to a queue in another time zone.
What you hand off
One number for staff, one place to send a screenshot, and a technician who finishes the job instead of closing the ticket.
Scheduled on-site visits around Coral Springs, Parkland, Coconut Creek, Margate and Tamarac — cabling, workstation swaps, scanners, rack work, new-hire setups.
Switches, firewalls, VLANs and access points documented well enough that the next technician can read the map, plus secondary connectivity for offices that cannot sit dark.
Endpoint protection, email filtering, MFA on every account that touches money or records, scheduled patching, separated admin accounts and logging that survives an incident.
Tenant setup and cleanup, mail migration, SharePoint and Teams structure people actually use, conditional access and licence right-sizing.
Local and offsite copies, restore drills on a schedule, and a documented recovery order so the first hour after a failure is not improvised.
Business VoIP on a desk phone, a laptop or a cell, with call routing that matches how your front desk really answers.
Workstations, servers, network gear, Microsoft licensing and renewals — specified, quoted, delivered and installed.
Industry fit
Practice-management and imaging workstations, PACS viewing stations, scanner and sensor integrations, secure remote access for clinicians, and HIPAA-focused safeguards around access, logging and device encryption. We are careful with the word "compliant": we build and document controls that support your compliance obligations, and we tell you plainly which obligations stay yours.
Document management, e-signature, mailbox security, retention rules, and separation between the accounts that approve payments and the accounts that read email.
Devices that survive a warehouse floor, barcode and RF coverage that reaches the back of the racks, Wi-Fi that holds up in a metal building, and connectivity redundancy for operations that stop when the label printer stops.
Instrument-connected PCs, controlled local access, data integrity and audit-trail support, and change control that does not depend on one person's memory.
South Florida conditions
It is the reason we insist on offsite copies that are tested rather than assumed, UPS coverage for network gear, a documented order of restore, and a written plan for working from a second location or from home for a week.
We document recovery targets with you, test restores on a schedule, and hand you the plan in writing. What we will not do is promise you an uptime number we cannot control — your internet carrier and your power utility get a vote.
First 30 days
We inventory every device, account, licence and vendor, map the network, and write down what is at risk. You get the list whether or not you continue with us.
Backups verified, patching running, MFA enforced on critical accounts, admin credentials separated, endpoint protection deployed, and any account nobody can explain locked down.
Runbooks, asset register, escalation path, vendor contacts, and a plain-English summary of how your environment works.
A 12-month roadmap ordered by risk, with the decisions you need to make and the ones you can defer.
How support works
Call 954-639-4771 — a direct line to Philip at Nextek IT. Email and portal tickets are triaged during business hours. Every managed client gets monitoring and 24/7 support for our managed clients, so a failed drive at 2 a.m. is already a job when your office opens.
Response targets are written into your service agreement, along with who to call when you disagree with us.
Service area
Coral Springs (33065, 33067, 33071, 33076), Parkland, Coconut Creek, Margate, Tamarac, Pompano Beach, Deerfield Beach, Boca Raton, Sunrise and the rest of Broward and Palm Beach County. If you are outside that ring, call and ask — we will tell you honestly whether we can support you properly.
Questions
Yes. Scheduled on-site visits across Coral Springs and the surrounding cities, plus remote support for everything that does not need a body in the building.
Help desk for your staff, monitoring and patching, network and firewall management, cybersecurity controls, backup and recovery, Microsoft 365 administration, vendor management and a named escalation path. Hardware, phones and projects are scoped separately when you need them.
Yes, and we do it without a gap. We collect credentials and documentation first, verify backups, then cut over on a date you choose. If your current provider will not hand over documentation, we will tell you what that means before you sign anything.
We do. Practice-management systems, imaging and PACS workstations, secure clinician access and HIPAA-focused controls are routine for us. We support your compliance work; we do not replace your compliance officer.
Response and resolution targets are written into your service agreement and measured, not implied. Urgent outages are worked immediately during business hours, and after hours through the on-call rotation that covers our managed clients.
Yes. We support offices throughout the commerce park and along the Sample Road and Coral Ridge Drive corridor, including warehouses and light industrial sites where Wi-Fi coverage and device durability matter as much as the server.
Fifteen minutes on the phone is usually enough to tell you whether this is a support problem, a hardware problem, or a decision you have been putting off.